FAQ’s

Unlike traditional jewelers, we provide detailed shipping options, Security features, advanced payment options, clear return policy and FAQ, phone support and e-mail support with jewelry experts.

Yes, we have Gemologists on staff.

Our website provides various means of instant communication to our customers. You can click 'CONTACT US' link available on our website and Contact Us page will appear. 

Yes, You can.

You can contact our customer services team, and they will guide you with the next steps.

Yes, we are required by law to charge state and local taxes (based on each state's policy) for orders shipped to states where we conduct business. You will be shown your estimated sales tax (if applicable) during the checkout process, prior to submitting your order.

You can contact our customer services team.

You can contact our customer services team.

At this time, we do not ship internationally.